Privacy Policy

What we collect

When you send us an inquiry through our contact form or by email, we collect the business contact details you choose to share:

• Your name and work email address
• Your company name and country
• Your estimated order quantity and product requirements

We only collect what you type into the form or write to us directly. Nothing is collected automatically beyond standard server logs.

How we use it

We use your details for one purpose only: to prepare your quotation and communicate with you about your inquiry, samples and orders. That includes replying to your message, sending pricing and product information you asked for, and arranging samples or shipments if we work together.

What we never do

• We never sell, rent or trade your personal data to anyone.
• We never send spam or unrelated marketing emails.
• We never share your designs, artwork or business plans with other customers.

Cookies

This website does not set any tracking cookies. We do not use analytics or advertising trackers on this site, so there is nothing to opt out of.

Data retention

We keep inquiry records only as long as needed to handle your request and any resulting orders. If an inquiry does not lead to business, we delete the related correspondence within 12 months.

Your rights

You can ask us at any time to see, correct or delete the information we hold about you. Email us and we will confirm deletion within a reasonable time, usually a few business days.

Contact

For any privacy question or request, contact us at sales@haikeco.com.